Invoice from Infomedics

You will receive your invoice from Infomedics

We want to give you all the necessary attention and take good care of you at our practice. This is the reason why we work with Infomedics to send and collect our bills. This entails that you will receive an invoice for the given care from Infomedics.

Reimbursement from your health insurance

Whether your health insurance covers the costs of your treatment, will be clearly stated on the invoice. Any remainder that does not get covered, you have to pay personally. We kindly request you to contact your health insurance for any further questions concerning the reimbursement
If the amount is not covered by your health insurance, we kindly request you to pay the whole amount to Infoemedics and afterwards try to submit the invoice to your health insurance.

Arrange it online!

You can quickly and easily arrange many things on the Infomedics website (www.infomedics.nl), for example:

• Check the status of your payment
  Go to infomedics.nl. You will find the account checker directly at the top of the website. Enter the description (number sequence) of your invoice and check whether your invoice has been paid. If this is not the case, you can pay directly via iDEAL.
• Make a payment arrangement
  Infomedics uses a payment term of 30 days. If you are unable to pay on time, you can request an extension of payment free of charge. You can also make a payment arrangement. More information concerning the Infomedics Payment Play can be found online.
• View frequently asked questions
  If you have a question, you can usually find the answer to it under frequently asked questions. Otherwise, you can always contact the Infomedics Service Desk.

Are there still remaining questions? We kindly advise you to call Infomedics Service Desk on telephone number 036 – 20 31 900 (available on Monday to Friday from 9 a.m. to 5 p.m.).

What will happen to your data?

We share your data with Infomedics in order to process bills quickly and correctly. Infomedics naturally has to comply with all the applicable laws and regulations regarding privacy protection. This will ensure that they will protect your data as much as possible. Information about how Infomedics handles the protection of privacy sensitive data can be found on the website of Infomedics (www.infomedics.nl).

Payment conditions

Infomedics sends and collects invoices on behalf of us for the care you have received from us. Naturally, Infomedics complies with all necessary (privacy) laws and regulations. These rules and regulations also apply to us as a healthcare provider.

 

What are the main payment terms for your Infomedics account?

• Infomedics will, when possible, send your bill to your health insurer. This reimbursement will always be mentioned on the invoice.
• Infomedics expects you to pay the bill before the due date mentioned on the bill.
• If for any reason the bill has not been paid on the due date, you will be in notice of default until further notice. Naturally, you may have forgotten to pay for it. You will receive a reminder requesting you to pay for the bill within 15 days of receiving the reminder. If payment is not made within this set date, Infomedics will charge interest and collection costs.
• Infomedics may first deduct your payment from the collection costs, then from the interest charged and finally from the original amount of your account.
• Keep in mind that if you file a complaint or sign up with another healthcare provider, your bill will still need to be paid eventually. Your payment obligation cannot be suspended as a result.